Sky FAQs

I have provided Sky with a MAC code. How long do I have to wait for Sky Broadband?

Once you have provided Sky with a valid MAC, we aim to switch your broadband service over to Sky Broadband within 7 working days from when you place your order. We will, however, confirm by letter the exact date. The switch could take place any time up until midnight of that date.

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Sky TV

Digital TV from Sky means great entertainment, from documentaries to kids' programmes, music, news and much, much more. Choose Sky+ or Sky+HD and you need never miss a thing!

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Sky Talk

With free UK landline calls, Sky Talk won 7 out of 11 USwitch awards in 2008 – as voted by you! Benefits include free UK and evening landline calls, and a whole lot more.

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Sky Broadband

Sky TV customers can enjoy truly unlimited usage with download speeds of up to 16MB (depending on location) with Sky Broadband Unlimited. There's a range of great broadband products to suit everyone, all including a wireless router as standard.

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