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Sky FAQs

How should I prepare for my Sky TV setup?

Your lovedigitaltv engineer will take care of your set-up, but here are a few preparation pointers: • You must have a free electrical socket near your TV • As a precaution, you might want to move furniture and ornaments away from the area where the Sky box will go • Ensure that working plug-in telephone sockets which can accept incoming and outgoing calls are within 10 metres (30 feet) of your Sky box(es) • Make sure someone over 18 will be present and able to decide where the dish and cable will be installed • For blocks of flats, listed buildings or conservation areas, planning permission may be necessary and should be obtained prior to your appointment • Any internal cable will need to be tacked to the skirting board • Let us know at the time of ordering your Sky TV package if there are any access or parking restrictions our engineer should be aware of.

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